Shipping & Returns

SHIPPING

All purchases are delivered to your specified address through an appointed courier service.

No delivery to P.O boxes.

Delivery times are based on working days, excluding weekends & public holidays.

Fees & Zones

Local Zone - (0 -50km) up to 30 kg  =    R70.00   ( 3 to 4 days )

National Zone - ( 50 km - 350 km)  up to 15 kg = R 99.00 ( 5 to 7 days)

Remote Zone - (350km - 550 km) up to 15kg    = R145.00 ( 5 to 7 days)

RETURNS

Adulis trading is a quality linen brand, so we stand behind it, however we will accept returns under the conditions listed below ;

1) The product has not been used.

2)The product has not been washed.

3) The product has not been soiled or damaged in any way.

4) The product is still in original packaging.

ADULIS WILL NOT ACCEPT RETURNS ON BLANKETS,TOWELS,MATTRESS & PILLOW PROTECTORS DUE TO HEALTH REASONS.

RETURNS

Returns will be accepted within 7days of receiving the product and a cash refund will be permitted if the above mentioned conditions are met. All correspondence should be communicated via email or telephonically.

Kindly provide reasons for return, as this vital data will improve your online customer experience.